Shipping Policies

Domestic Standard shipments (with in the Contiguous 48 States) may be delivered by one of four carriers. When your order is shipped, you will receive an email with a tracking number for the designated carrier. All packages are fully insured regardless of the carrier selected. Tracking is not provided from USPS for APO and FPO; however, you will receive email confirmation from us that your order has shipped. All shipping charges are calculated based on weight and destination. You may use our shipping calculator in the shopping cart to determine exact shipping costs. Most orders will arrive in 1-5 calendar days. Please allow up to 8 business days to receive your order. Hawaii, Alaska, Military (APO, DPO, FPO), & P.O. Box Addresses must be sent via USPS Priority Mail.

HOW TO ORDER OUR PRODUCT:

MAIL:
Using our Web site, you can key in your order online and then print it, bypassing the final online order submission. To accomplish this, precede through all the same steps as placing a regular online order. Confirm the details of your order, and then use your browser to print it out. Then, mail in your order along with your payment to:

ESTHERA-GSH
3108 LOYOLA DRIVE
KENNER, LA 70065

Prices online are intended for online purchases only and may vary from those in our retail store.

FAX: Orders by Fax using our Web site, you can key in your order online and then print it, bypassing the final online order submission. To accomplish this, proceed through all the same steps as placing a regular online order. Confirm the details of your order, and then use your browser to print it out. Then, fax your order along with your credit card number to 504-469-5995.

Phone: US residents can call our order line toll free at 1-866-(PHONE ORDERS ONLY).

Monday through Friday, 8am to 6pm Central Time.

Tax: If you are located in the state of LOUISIANA, a 3.5% sales tax will be added to your order.

Payment Options: We accept payment by credit card (MasterCard, Visa, Discover Card and American Express).

You may also mail a money order, cashier’s check, personal or company check drawn on a U.S. bank. We reserve the right to hold any check, pending bank clearance prior to shipment of any order. All orders and payments are in U.S. dollars only.